Please check that your deposit was sent with the correct reference number in the description.
If your Osko deposit has not been received within 24 hours, please give your bank a call and ask to speak to their fraud team. It's important to speak to this team directly, as their regular customer support staff may not have all the relevant details. If the fraud team has confirmed that the funds have been released, please provide a screenshot or screen capture of your deposit that shows:
- Account name.
- Description / Reference.
Once your deposit information has been received, a member of the support team will investigate and get in touch with you as soon as possible.