New filters introduced by Microsoft have prevented some customers using Hotmail/Live/Outlook email addresses from receiving important emails from us.
To ensure that you receive all of our email correspondence, please add firstname.lastname@example.org as a trusted sender by following these steps:
In outlook, select options and type block into the search bar, then select 'block or allow'.
This will open the Block or allow page. Add email@example.com into the field provided and click the plus button.
Our emails will now arrive in your inbox, ensuring that you never miss an important notice or announcement in the future.