New accounts are automatically set up with our lowest deposit limits level (unless a higher limit has been pre-arranged with our onboarding team). These limits are calculated using a number of factors to determine optimal tiered levels of deposits and withdrawals, and to maintain account safety.
If you require higher daily deposit limits, you can submit a request to have them increased.
There are two ways you can request a limit increase:
Option 1 - Request a limit increase from your account:
- Log in to your BTC Markets account.
- Navigated to the 'Deposit' tab in the 'Account' section.
- Click on the 'Request Limit Increase' button in the Deposit Limits table.
Please note: You may be required to provide further information to validate the deposit limit increase request.
Option 2 - Request a limit increase via support ticket:
You can request an increase to your daily deposit limits by raising a support ticket here.