My Camera won't load when attempting biometrics.

This is a known issue in which can be fixed through some troubleshooting.

 1. Please attempt to sign up off a new device (mobile or laptop).

 2. Please ensure you have permissions for your device enabled to use the camera.

 Android

1. On your Android device, open the Settings app .
2. Tap Apps & notifications.
3. Tap the app you want to update. (The internet browser you are using to sign up)
4. Tap Permissions.
5. Choose which permissions you want the app to have, like Camera or microphone.

 Apple

1. Launch the Settings app from your Home screen.
2. Tap Privacy.
3. Tap an app to view which apps can access it. (The internet browser you are using to sign up)
4. Tap the switch next to each app to allow or deny access.