Most Common Support Issues
A list of the most common support issues and how to get the most out of your support request.
- BTC Markets Tax Glossary
- Bug bounty program
- Close account
- Browser issues
- Coin / token listing
- Lodge a dispute
- Lodge a complaint
- My ID verification issue is not listed
- Change email address and/or username
- Update name
- Update mobile phone number
- Update residential address
- I have been locked out of the ID verification process
- My verification is still pending
- How do I verify my account?
- My AUD deposit issue is not listed
- Cannot view my deposit information
- Requesting a deposit limit increase
- OSKO deposit without a reference
- Missing Osko deposit
- How to make an instant deposit via Osko
- Increase AUD withdrawal limit
- Missing AUD withdrawal
- My Crypto Buy/Sell issue is not listed
- How to Buy Crypto
- Cannot view my withdrawal information
- Unconfirmed Bitcoin transaction
- Stuck or missing crypto withdrawal
- My login issue is not listed
- BTC Markets Email Troubleshooting