Home Help Center Submit a request
  1. BTC Markets
  2. Knowledge Base
  3. Most Common Support Issues

Most Common Support Issues

Follow New articles New articles and comments

A list of the most common support issues and how to get the most out of your support request.

  • Lost or Damaged Two-Factor Authentication (2FA) Device
  • Locked account
  • Login error
  • My crypto deposit issue is not listed
  • Cannot view my deposit information
  • Forgotten or incorrect destination tag/memo
  • Unsupported/incorrect chain deposit
  • How to deposit crypto
  • Missing crypto deposit
  • «
  • ‹
  • 1
  • 2

Still can't find a solution to your problem?

Submit a request

ACN 164 093 887 | ABN 45 164 093 887

©2018 BTC Markets Pty Ltd. All rights reserved.

BTC Markets Pty Ltd ACN 164 093 887 is an authorised representative (AR No. 1297122) of BTCM Payments Pty Ltd ACN 643 241 829 (AFSL No. 525840)