BTC Markets have deployed a new security feature to detect login attempts from unfamiliar locations and devices.
This security feature will trigger each time the system detects a new device or location when it is used to log into your account. You will need to navigate to your email and click the confirmation link to verify your login attempt.
If you cannot see the email containing a link to "verify activity," please check your spam and junk folders.
Please note: Verification emails are only valid for 1 hour. If it has been more than 1 hour since you've received the unfamiliar login notification, or if you haven't received the email at all, please attempt to log in again and a new verification email will be sent to you.
Important – Please ensure when confirming your email, it is from the device you are wishing to log in with.